118-1-thumblgEarlier this week I apparently received an email from some guy – I had to search far and deep in my spam box.
I did find it though, and I had decided it was spam based on 2 words; “India” and “developer”.

Today they had the audacity to call me on the phone – Keep in mind, I don’t have a business phone.
My phone number is listed nowhere on my site and the only means to easily contact me is Email, Twitter or Skype. But of all things they figured out how to call me on the phone.

For the first 10 seconds I was trying to figure out what the hell was going on with the line because the signal was so bad. But they wanted to help me with my clients.
If I would be so kind to share my user database so they could fix up sites and develop mobile apps. Never heard of client privacy? Geez…

Then the guy continued to press on, claiming he did in fact deliver quality software and that he was awesome at what he did and that I couldn’t go on without his services because he would create great and awesome mobile apps for my clients.

Fine, I don’t care! Developing full apps for €13 an hour in under a day is a sham! Go away and don’t talk to me again, ever!

He also tried to convince me of his worth by not listening at all to what I had to say so I repeatedly had to cut him off telling him I didn’t want him calling me and that I didn’t need him or his services. He simply didn’t understand. No wonder, his english was so bad. Typical…

That’s right, I’m a bit prejudiced. And with good reason.

Who am I talking about?

Russians, Pakistani, Indians? (People from India) and people from some other countries in that region are ruining the market of web and software development.
Also a lot of them are housed in Eastern Europe.

Why does that affect me and you?

Well, other than them bothering me on the phone and via email, where do I start… :(
All the below examples I’ve seen time and time again over the past 2-3 years.

1. People who have used those noobs are often ripped off, so they won’t easily trust another developer (me). I have to work really hard to earn the trust of such a customer.

Client: The other guy said he’ll do it for $500! But he took our money and never came back online.
Me: Very unfortunate. But I’ll need at least a partial payment upfront – That’s a risk you’re going to have to take.
Client: Right, but how do I know if I can trust you.

2. Compared to those low-income countries, my prices seem through the roof. Their living standards are so low that they can live of a $10/hr wage, that simply won’t work in developed countries.

Me: That’ll cost €90, assuming 2 hours. It’ll probably take a bit less time and if so you’re billed less of course.
Client: Too expensive for me. This Russian guy does it for $25.

3. Some people haven’t found out yet it’s a big sham over there. So they say I’m too expensive and go to the cheap guys.
Sometimes, a month or so later they come back, $300 out of pocket because of reason #1 and I’m stuck with the mess the other dev left in his wake.

Me: That’ll be $325.
Client: The other guy can do it for $75! I’ll use him.

One month later

Client: He ripped me off for $200 now my budget is in half, can you still do it?
Me: Sure, but not for $200 if you want quality.

And then there is the poor english and annoying usage of useless words.
If I got a Euro for every time they say “Kindly provide…”, “kindly tell me…” or other such nonsense I’d be rich.
I know they’re just trying to be polite, but it’s stupid.

What to do about it?

Stop using such developers.
Stop using their software, plugins, themes, anything.
Stop shying away from spending a bit more money.

And until they shape up and get equal with the rest of the world they’re not worth your attention or money!

Yea one of those days again I guess. This is a special kind of idiot – Worth a mockery or 2.
I’m not sure what kind of grudge this guy has but for the sake of decency I won’t name him. Actually I don’t have to anonymize much, as this guy is too lame to even use his name in emails. Or any salutation of that matter.

From my contact form – Yesterday;

Subject: I want to buy your install service

I want to have you login to my wordpress and set up a very simple ad
display. How much in US dollars in the small service? I do not use PayPal.
How do you accept payment?

Allright, looks like business as usual. So after a few hours I reply;

Thanks for your interest in my services.
You can convert the prices on sites like www.xe.com.

Payments go mainly via Paypal, if you choose Paypal Express you can use your credit card without an account.

To which he replies;

My site is http://www.example.com/
I would like the ads to look something like this site http://example2.com/

Could you login and do this pretty quickly?

Quickly followed by:

Do you expect payment upfront?

Well of course, so this morning in good spirits I replied;

Indeed you need to pick a service first – http://www.adrotateplugin.com/installations/

I took a look at both sites, they’re vastly different. You’re gonna be a bit more specific about where the ads should show up.
This can be discussed in the setup ticket you’ll get after you bought a installation package.

So far so good. But it turns ugly now -
He replies in 2 separate emails:

what idiot would pay a stranger in Europe before the job is done, good luck on that one

and;

yeah, they are vastly different because I do not have AdRotate yet, they are both WordPress, however, and if you think they are vastly different then you are a scam artist

Erm, ok… Misunderstanding perhaps? But feeling attacked I reply;

What is that even supposed to mean -

If you buy something form Amazon or Ebay or any online service you also pay a stranger.

The sites use very different themes, so of course they are different and can not be copied.
Why does asking for more specific information make me [a] scam artist… That makes no sense at all.

Perhaps you should find some other developer who will put up with your nonsense.

Within minutes I receive this reply:

you are a service, not a physical good bought on Amazon, no one in their right mind would engage an anonymous creepy web developer, pay them first, and hope for the bets, wake up

Suddenly I’m creepy… The plot thickens.

My last futile attempt to salvage this thing;

At least the creepy developer knows how to behave in emails.
Luckily I have many happy and satisfied customers from all over the world.

If you do not wish to do business with me that’s fine. Good luck with installing AdRotate on your own!
I do not wish to receive further emails from you unless you want me to help you out with AdRotate in a decent manner.

But alas, nothing to salvage :(
The guy makes up some more stupid accusations and I decide to leave it at that.

You guys in tech are in left field, in a bubble, you have no clue about customer service yet you run a customer service business,

What a waste of time. Slightly amusing though, thinking back on it. ;)