Posts Tagged ‘email’

Is MacHeist screwing me over?

Written by Arnan on June 27, 2008 – 3:58 pm

Be sure never to buy anything from them… It’s a scam and they kick you in the shin if something goes wrong!

I bought the Macheist bundle last sunday. All seemed well, i waited patiently for the licenses to be send which would be done within 24 hours. After a few hours i noticed that on the receipt all of my licenses were wrong. Where it should say my name it says “your name” and my email was wrong too, saying “your email”.

As you can see in the image it’s supposed to send me the license later, this will never work if it thinks my email address is “your mail” so therefor the license is wrong and i will never receive it.

I quickly emailed support. Told them the issue, included the paypal receipt and the macheist receipt where all licenses are listed. And they mailed me, very short and unfriendly, the next day that “they would look into it”.
Fine, results! After a day i send a short email asking if there was a sollution yet because i wanted to get started with VectorDesigner, which is an awesome application. After another day i received a link for a license retrieval page from VectorDesigner and was told to retrieve the license from there.

I tried it ofcourse… But to no avail since it wouldn’t recognize my email address, which i believe was set to “your mail”. I replied to the Macheist guy asking that this was not the sollution and asked how this was gonna solve the other 13 licenses. And again explained what went wrong and if i could receive a new set of licenses or a refund. We’re 2 days further now and i haven’t heard the slightest… This so-called deal is turning out to be a $47 heist or at least a waste of money. And on top of that a real rip-off! So beware not to buy anything from them!

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